Testimonials

testimonial author
I have been working with TFL for over 4 years and they are the best, I wish I had a TFL in every country! I have had the pleasure of meeting many of the ladies in the office and they are all fantastic. I personally work with Simona and she is amazing!! Every component from hotels, tours, to guides and transfers are top notch.
I never have to worry when my clients are traveling as I know they are so well taken care of, and I love hearing about their amazing experiences when they return from their travels.
Thank you TFL!
Carolyn Banks
Going Places Travel
testimonial author
This is the feedback from our client Anna:
“My husband and I want to thank you and your excellent team for all you did to help make our holiday in Italy so special. We absolutely loved our accommodation. The cottage was very beautiful, and the location perfect for touring through Chianti. We were also very pleased with the hotel in Rome. We felt that your tour guides were incredibly knowledgeable and friendly, and would highly recommend them.
I would also like to thank Simona for sending me the Siena tour guide information, and to you for resending it after I misplaced it (my internet server was very poor). TFL tours was very professional and we are very happy that Forbes travel in Vancouver connected us to you.”
Lisa Bain
Forbes Travel
testimonial author
I wanted to let you know I am working on a honeymoon for my clients who got engaged in Florence last February (Julia and Lee). They mentioned that they have such wonderful memories of their time in Italy and told me all of the guides were “salt of the earth people”. I thought that was such a wonderful compliment and testimony to you all! Thought you should know!
Rachel Betts
My Trip Coach
testimonial author
This is the email I received from our clients Pat and Michael:
“Well, although we have been back in the States for two weeks, we are still floating on air after our trip. I can't thank you enough for arranging this near perfect experience for us. We had zero problems from the beginning to the end and everything in-between was smooth and stress-free. The ``handlers`` and drivers and tour guides and hotels and tours were all top-notch. The people from TFL were very wonderful.
So, I hope we will be back in touch sometime for you to arrange another fantastic trip in the future. In the meantime, I'm recommending your services to everyone I talk to!”
Lisa Leavitt
Co-founder & Travel Advisor Active Travels
testimonial author
Kathy M. had a most marvelous time in Italy and could not stop thanking me; ``kudos`` to you and your team for making her journey so exceptional. The guides worked out perfectly!
Susan Weissberg
President and CEO of Wyllys Professional Travel
testimonial author
TFL is not one of the best DMCs I've ever worked with, it is the best I've ever worked with. They've set a high standard. Every proposal is created with creativity and passion. The level of communication with the team is beyond comparison. Superior response time, excellent organization, particularly for complicated itineraries. Love working with them.
Gina Di Prima
Italy Destination Specialist, Family Friendly Italy
testimonial author
We just returned with large group on Oceania to the Mediterranean. We used TFL exclusively in all Italy ports plus Sardinia for private shore excursions and have to once again send kudos for the outstanding support from these On Location partners. Our group size ranged from 20-40 in each of 4 ports.
The quality of the guides, that extra attention to details and the unique adventures/custom tour makes TFL our only choice in Italy. Federica and her team of professionals also provide excellent support to us from the planning, itinerary preparation, documents and accounting. I know we can count on them even when we don't escort.
We are so grateful for their partnership and sincerely believe them to be our branch office overseas.
Cindy Chambers
Beyond Group Travel
testimonial author
3 out of 5??? It should have been 5 out of 5. You are the best in Europe, in fact in the world. Your team works for our clients with their HEARTS not with their pocketbook. It was evident from my first meeting with Federica. I haven’t met the complete team, but one thing I am sure is that to work for TFL team the main requirement is they must love their opportunity to make all Ensemble clients have the best experience possible. I know that Stefania and Federica are the best !!! Therefore the rest of the team must also be great. Wish I could hug and thank them.
Hard to believe it has been over 5 years since I met TFL. It took me 30 seconds to realize they are the best team.
All of you at TFL make dreams come true for clients while in “your hands”.
THANK YOU ALL for being the BEST of the BEST!!!! Year after year. And for years to come.
Bob Zonies
Colony Travel
testimonial author
My client was so excited because her day was incredible. The TFL guide helped to give my client a schedule to go hiking and showed her how to get a refund on her train ticket. TFL Tours is fantastic. I am indebted to you forever. My client realized how using an On Location supplier made all the difference in the world. No one is better than TFL Tours.
Susan Tanzman
President, Martin's Travel and Tours
testimonial author
I took to Stefania from TFL Tours the FIT I was doing for 2 couples. I mapped out the basic route and activities and then Stefania took it and turned it into this amazing trip. My clients are so excited, and so am I. Stefania was fantastic throughout.
Cecile Schutter
West University Travel