Cookie Policy

Cookie Policy TFL Tours

With this document pursuant to the provisions of General measure of the Italian Data Protection Authority of 8 May 2014, TFL Tours provides the users the information about cookie used by www.tfltours.it and describes the reasons and conditions of their use.

What is a cookie and what is its purpose

A cookie is a small text file created on the user’s computer at the time when it accesses to a site, with the purpose of storing and transporting information. Cookies are sent from a web server (which is the computer that is running the website visited) to user’s browser (Internet Explorer, Mozilla Firefox, Google Chrome, etc.) and stored on the computer as well; they are then sent back to the website at the time of subsequent visits.
During the navigation of a site, users can get on to their terminals also cookie from other sites or web servers (so-called cookie “third party”); this is because the website visited can be present elements as, for example, pictures, maps, sounds, specific links to web pages of other domains that reside on servers other than the one on which users find the requested page.

Cookies are used to perform authentication information, monitoring of sessions and storing specific information about users accessing the server and normally are present in the browser of each user in very large number. They may remain on the user’s terminal for long or short periods. The session cookie usually disappears at the end of the browsing session, that is closing the browser.
Cookies, however, can also be used to track the user’s navigation on the network and create profiles on his tastes, habits, choices, etc. With these cookies advertising messages in line with the preferences already expressed by the users in navigating online can be transmitted to the user’s terminal.

Types of cookies

Cookies can be divided in two groups:

– first party cookies: first-party cookies are set up and controlled directly by the site manager that the users are visiting;

– third party cookies: third-party cookies are prearranged and managed by a domain different than that visited by the users. If a user visits a site and a different company sends the information using that site, there is a third- party cookie.

Which cookie do we use?

The following chart lists first-party cookies and third-party cookies used on the site:

Name Category Link
Shinystat – analytics cookies (third party) – permanent http://www.shinystat.com/it/informativa_privacy_generale_free.html
Google Analytics – analytics cookies (third party) – permanent https://www.google.com/analytics/learn/privacy.html?hl=it

The owner of the site informs the users that the site does not use cookies to transmit information of a personal nature, nor so called profiling persistent cookies, or systems for tracking users, are used. The site uses cookies processed by third parties only to analyse the traffic of the site (Analytic Cookies), which occurs through aggregated and anonymous data. About these cookies, for the services of analysis, provided by Google Analytics, it will better say in the special section below.

To evaluate the performance of the site Google Analytics is used. Google Analytics is an analysis tool from Google that helps website and app owners to understand how visitors interact with the contents they own. A set of cookies can be used to gather information and generate statistics regarding use of the website without personal identification of individual visitors by Google. These markers are used to store information about visitors, such as the moment in time when the site was visited, the previous visit and through which domain the same visitors have come to the site. This information, generated through the mere access to the site, can be sent to servers located in the USA and there stored by Google.

The users can find more information about Google Analytics and its privacy policy at the following link: http://www.google.com/intl/en/analytics/privacyoverview.html

How to manage cookie

Most browsers automatically accept cookies, but the users can usually change own settings to disable this function. The users can block all types of cookies or agree to receive only some and disable the others. The sections “Options” or “Preferences” in the menu of the browser allows to avoid receiving cookies and other user tracking technologies and to obtain notification from the browser of the activation of these technologies.

It is possible to decide whether to accept cookies or not by modifying browser’s secure settings at the following links:

Chrome -> https://support.google.com/chrome/answer/95647?hl=it

Firefox -> https://support.mozilla.org/it/kb/Gestione%20dei%20cookie

Internet Explorer -> http://windows.microsoft.com/it-IT/internet-explorer/delete-manage-cookies

Opera -> http://help.opera.com/Windows/10.00/it/cookies.html

Safari -> http://support.apple.com/kb/HT1677?viewlocale=it_IT

User rights

Under the General Data Protection Regulation, the users are entitled to obtain at any time the right to access and insights into the personal data TFL Tours has about them, to obtain the correction and deletion of their personal data, to object to the processing of their personal data and have the processing of their personal data restricted.

If the users want to ask TFL Tours any of the above or have any other queries, it is possible to send an email to operations@tfltours.it